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Correcting Unable to pick/pack stock is RESERVED alert
Correcting Unable to pick/pack stock is RESERVED alert

Unable to pack stock as it is RESERVED

Updated over a year ago

Description

If you get a message saying “Unable to pack stock as it is RESERVED. Please contact your stock controller to have the stock released” when you try to pack the order.

Stock cannot be packed if one or multi items are reserved and locked from using in sales order fulfillment.


Detail Steps

In order to use that items follow these steps.

1. Double click on the item in the dispatch register line item.

2. Go to Flags > untick the item/items in order to pack this item.

Related Information

Before you untick item, double check if there is any reason for item to be reserved and locked.


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