Cancel or Undo a Received Purchase Order (PO) with Billed Status

Description:

When a Purchase Order (PO) reaches the Billed status and has already been replicated to accounting, users may encounter an issue where they can no longer cancel or undo the receipt. This is expected system behaviour designed to maintain data consistency between WMS and accounting.

In the current system:

• A PO can only be cancelled or undone if its status is Closed.
  
  

• Once the PO status is Billed, the record becomes locked for editing and can no longer be updated or sent to accounting.
  
  

Resolution

For POs with a Billed status that require correction or quantity changes:

1. Create a Stock Adjustment to adjust the stock levels accordingly.
   
   

2. Send the Stock Adjustment to MYOB if necessary, to maintain alignment between both systems.
   
   

Additional Information

For detailed steps on creating a stock adjustment, please refer to the following article:
 Making Stock Adjustments