Description

MYOB Receiving Error 181 (Error -181) when Importing Transactions from WMS.

When importing data, the error message of the import log reads in Tools > Connect > Status Reporter  Error Code(181-) "File is busy; Import did not start".

Detail Steps

This alert indicates that MYOB file is busy and cannot send transactions across to MYOB.

How to rectified the issue:


Sales Register:

1.First try resend the ALERT after the interval of 10-15 minutes by right-click the order from despatch register and click 'Invoice Shipped sale' . This will normally clear the ALERTS in WMS and replicate to MYOB successfully.

2 .Please ask all Users Logout from MYOB and open Task Manager > Details Tab > make sure no one logged under Myobp.exe or wms-myob.exe and Re-send transactions from WMS. 

3.If this error ALERT very frequent, it's better to restart the server to clear all the locked/ghost sessions and retry the step 1.

IF it didn't work , then follow the steps below to quick resolve the issue. 

4. Change the option in Tools > Preferences > Replication > Post sales as orders not invoice 
5. Go back to dispatch register and highlight all sales/PO > right click and select Invoice shipped sales
6. All sales  came across to MYOB as Orders
7 All salesin WMS change status from Alert to CLOSED
8. Check MYOB for any possible duplicated and remove the sales/PO


Receiving Register:

1.First try resend the ALERT after the interval of 10-15 minutes by right-click the order from Receiving  and click 'Billed Received Order' . This will normally clear the ALERTS in WMS and replicate to MYOB successfully.

2 .Please ask all Users Logout from MYOB  and open Task Manager > Details Tab > make sure no one logged under Myobp.exe /wms-myob.exe/Huxley.Application.exe*32  and Re-send transactions from WMS. 

3.If this error ALERT very frequent, it's better to restart the server to clear all the locked/ghost sessions and retry the step 1.

IF it didn't work , then follow the steps below to quick resolve the issue. 

4. Change the option in  Tools > Preferences > Replication > Post Purchases as orders not BILL
5. Go back to dispatch register and highlight all  PO > right click and select Billed Received Order'
6. All PO  came across to MYOB as Orders
7 All PO  in WMS change status from Alert to CLOSED
8. Check MYOB for any possible duplicated and remove the PO

Ensure to reset back the Preferences settings once completed



Check if some users logged in to MYOB using Multi user access and TCP/IP giving the error " Other users accessing the AccountRight Premier system are using a networking protocol other than the one you have selected. Either select the protocol being used by your co-workers or try again later"

Due to that, will cause replication error "File is busy, import did not start"

Please advise all MYOB users to select:

  1. File Access: Multi-user
  2. Protocol: TCP/IP



Related Information

If customer is under PTP setup > ending MYOB task via Task Manager on server is not enough. Request all users to log out from MYOB and restart their terminals.