INVOICESALE - Failed to send a payment for an invoice
Description
This article explains how to resolve the Accounting software Import Error “Failed to send payment for an invoice XXXX” with Code 800002 when Importing Payment from WMS.
This error occurs when Invoice has been posted to Accounting software without their corresponding payments.
Detail Steps
This error caused by the MYOB API cache conflict.
Due to this error, duplicate Invoice with payment’s has been posted to Accounting software.
Solution
Open Accounting software
Locate problematic Invloice
Delete transaction with all duplications
Open WMS
Locate ALERT Invoice
Re-send Sale by selecting “Invoice Shipped Sales.”
Alert should be corrected in WMS and new transaction posted to Accounting software