Description

This article explains how to resolve the alert message “The barcode FACT was not recognised”.

Detail Steps

Issue:

  1. Open the “Add Inventory” screen

  2. Select Supplier

  3. System prompt alert message “The barcode FACT was not recognised.”

Solution:

This can be resolved by updating Preferences.

Options > Preferences > Barcode tab

Flag “Use Special Barcode Terminator as F12”

If you do not have an F12 terminator turned ON and type fast, then the system will think you are a barcode reader.

Related Information

Handhelds and Barcode Scanners