This article explains how to troubleshoot performance-related issues with Cloud WMS.

Detail Steps

Troubleshooting involves two steps:

  1. Bandwidth testing

  2. Latency (ping test) testing. You can measure the latency between your computer and a web address with the ping command.

  • Open a Command Prompt window (CMD) from your Start menu

  • Run a command like a ping

this screenshot shows no problems

this screenshot shows latency issues with regular "Request timed out".

Further info can be found in the article

 For some users, their bandwidth test might be good, but the latency test is not. This will cause the system to appear slow.

Related Information