Description

This article explains how to troubleshoot performance-related issues with Cloud WMS.

Detail Steps

Troubleshooting involves two steps:

  1. Bandwidth http://speedtest.net testing

  2. Latency (ping test) testing. You can measure the latency between your computer and a web address with the ping command.

  • Open a Command Prompt window (CMD) from your Start menu

  • Run a command like a ping datapel.com

this screenshot shows no problems

this screenshot shows latency issues with regular "Request timed out".

Further info can be found in the article https://www.howtogeek.com/138771/htg-explains-how-latency-can-make-even-fast-internet-connections-feel-slow/

 For some users, their bandwidth test might be good, but the latency test is not. This will cause the system to appear slow.

Related Information

General