The issue on missing alphabet T in barcodes in Picking screen (when CAPS is turned off). It is due to a hardware issue.
When create and scan barcodes, caps need to be OFF.
Please refer to the link below, and please read bottom page 7
Scanned data is incorrectly displayed on the host.
The scanner is not programmed to work with the host.
Ensure proper host is selected.
Check the scanner’s host type parameters or editing options.
For RS-232, ensure the scanner’s communication parameters match the host’s settings.
For a keyboard wedge configuration, ensure the system is programmed for the correct keyboard type and the CAPS LOCK key is off.
Ensure editing options (e.g., UPC-E to UPC-A conversion) are properly programmed.
Refer to the Product Reference Guide for more information.
Example of issue:
When CAPS is turned on, the user can scan any barcodes containing T or t correctly.
When CAPS is turned Off, the user cannot scan barcodes containing T (barcode will be scanned out but missing alphabet T, making the barcode incorrect)
Users can scan barcodes with t correctly.
There is no issue with other alphabet characters.