This document explains how to resolve problem with scanning barcodes.

E.g. After Scanning barcode screen reverts back to Menu

Detail Steps

  1. Ensure mobile scanner/handheld is on wifi network
  2. Ensure Reader Config > Data Output > Keyboard Emulation – set to Key Event

Note: When phone/handheld is updated to latest android version, it could reset the Reader Config setting, causing issues scanning barcodes

Related Information