This article explains how to resolve the issue when web orders XML file failed to import with Alert message

"The operation could not be completed because the script engine has not been initialized to a valid language".

Detail Steps

This issue is due to the too-long shipping address.

Shipping address cannot exceed 50 characters for a successful import.


  1. Go to the Modified XML file folder

  2. Open rejected XML file in Edit mode

  3. Reduce shipping address to or below 50 characters

  4. Place XML file from Modified to Orderq folder

  5. The XML file will be imported based on the next import schedule etc., 5, 10, 15, 30 minutes.

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