Manual Backups | Datapel Help Center

Description

The purpose of this document is to explain how to make a manual backup of your data.

The CloudWMS keeps off-site backups of your database despite routine backups conducted daily and stored for 14 days.

Workflow Option

This is highly recommended for users making large changes to data such as bulk imports or for those wanting to keep month/year end backups.

1. Login as superuser ([email protected])

2.Go to Options > Preferences > Company Tab > Enter your email in Workspace Backup Recipient.

3.Click ‘Schedule Backup Action and Email Notification’

4. If there is a new request, please confirm the Backup Request.

5. Next, if the Prompt ‘Backup Started’ then please click ‘OK’

6. You will then receive a notification from [email protected] once your backup is scheduled.

7. You will receive a second email when your backup is ready for collection.

8. Select ‘Click to download’ from the email and the file is downloaded to your local computer.

Eg: DPLWMSSQLXXXXXXXXX-202303281700.bak

Workflow Restrictions

The database is SQL based and stored in table-based formats, you will need an SQL viewing program such as sql server management studio to view the data.

The email links will expire after 1 hour so please ensure to download your data as soon as possible.