How to Re-Sync Missing Purchase Orders and Bills to MYOB

Occasionally, network interruptions or temporary sync dropouts during background replication can prevent a billed Purchase Order in Datapel WMS from posting automatically to MYOB. This step-by-step guide walks you through manually re-pushing missing Purchase Orders or Bills from Datapel WMS into MYOB without needing to recreate the order.

Prerequisites

• Ensure Datapel WMS and MYOB are both open and logged in on your system.

• Confirm that the Purchase Order status in Datapel WMS is set to Billed.

• Verify that your MYOB user account has permission to create and edit Purchase Orders/Bills.

Step-by-Step Guide

Step 1: Locate the Billed Purchase Order in Datapel WMS

1. Open Datapel WMS.

2. Navigate to the Receiving Register from the main navigation panel.

3. Locate and open the specific Purchase Order that is missing from MYOB.

Step 2: Access the Source Details ("Drill to Source")

1. Right click on Billed Order (or double-click the invoice/receipt line item).

2. Click Drill to Source to open the underlying transaction record details.

Step 3: Trigger the Manual Accounting Push

1. In the transaction record view, locate the action buttons at the top or bottom toolbar.

2. Click Send to Accounting.

3. A confirmation dialog will appear indicating that the transaction data is being transmitted to MYOB.

4. Click OK when the success message appears.

Step 4: Verify Transaction in MYOB

1. Switch to your MYOB application.

2. Open Purchases Register and click on the Bills or Orders tab.

3. Search for the Purchase Order number to verify that the record now appears correctly with matching lines and totals.

Important Callout

• Duplicate Card Alert: If the manual sync fails or throws an error, verify that you do not have duplicate Supplier Cards in MYOB. Identical supplier names can block transaction syncs.

• Background Replication: If the Send to Accounting button is greyed out, trigger a manual synchronization by going to Tools > System Sync / Replication in Datapel WMS before re-attempting.