Troubleshoot MYOB API connection issue -Error status code: 0. Encountered a communication error [http:localhost:8080/accountright/

Description

This article shows steps on how MYOB API connection issue -Error status code: 0 can be fixed.

MYOB API checklist (MYOB services)

Reason: Error status code: 0. Encountered a communication error [http:localhost:808/accountright/]

1. To ensure all 4 services highlighted in yellow is running, Go to Task Manager (Right-click Taskbar) > Task Manager > Services tab.

If running MYOB version 2018.2, the task will show 'MYOB AccountRight Server 2018.2'

2. Ensure Server version AccountRight is installed and not PC version.

3. Ensure latest MYOB API installed depending on the MYOB Account Right version.

For example, if MYOB Account Right version is 2018 then MYOB API should be 2018 and not 2017 etc.

4. Client have to uninstall old version of MYOB API and reinstall MYOB Accounts Right latest version which will prompt to install the MYOB API.

MYOB API folder should look similar to:

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