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MYOB AccountRight server locator service issue
MYOB AccountRight server locator service issue

MYOB AccountRight server locator service issue

Updated over a week ago

Description

This article is only applies to AccountRight Server Edition.

The AccountRight server locator service helps to locate the port to connect to network libraries. If AccountRight server locator service is missing or not working, this will cause errors such as replication fails and inability to connect to MYOB.

Detail Steps

Note

Log into the server as an administrator or a user with administrator privileges.

Step 1 - Determine if the AccountRight server locator service is installed

  1. Close all programs.

  2. Simultaneously press the Windows

    and R keys on your keyboard (

    + R ). The Run window appears.

  3. In the Open field, type "services.msc"then click OK. The Services window appears.

4. In the list of services, look for MYOB AccountRight Server Locator.

5. Right-click on MYOB AccountRight Server Locator and choose Start.

6. The service will start and now display a status of Started or Running.

7. If the following error displays when attempting to start the service, click OK to the message then proceed to task 4 below.

8. Close the Services window.

Step 2 - Install the AccountRight Server locator service if MYOB AccountRight Server Locator is not listed in Service.msc

  1. Click Start > All Programs > Accessories.

  2. Right-click Command Prompt and choose Run as Administrator. The Command Prompt window appears.

3. Type (or paste) the applicable command at the prompt, then press Enter. Use the table below to determine the command to use for your Windows version:

– Windows 32-bit - CD "C:\Program Files\MYOB\AccountRight\Servers"

– Windows 64-bit - CD "C:\Program Files (x86)\MYOB\AccountRight\Servers"

4. Type (or paste) the following command at the prompt and press Enter. Huxley.ServerLocator.WindowsService.exe /uninstall /name="MYOB AccountRight Server Locator

5. Type the following command at the prompt and press Enter. - "Huxley.ServerLocator.WindowsService.exe" /install /name="MYOB AccountRight Server Locator" /description="Locates the Port number for a specific AccountRight Server version" /account=LocalSystem /port=6962 /start-service=true

6. Close the Command Prompt window.

7. Check the AccountRight Server Locator service has installed in Services. If required, start the service as described in the Step 1.

Step 3 - Create the ServerLocatorPortNo registry key

  1. Simultaneously press the Windows

    and R keys on your keyboard (

    + R ). The Run window appears.

  2. In the Open field, type regedit then click OK. The Registry Editor window appears.

  3. Navigate to the following registry location:

– Windows 32-bit - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\MYOB\HuxleyServer

– Windows 64-bit - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MYOB\HuxleyServer

4. Right-click the HuxleyServer key and choose New then choose String Value

5. Name the new string ServerLocatorPortNo then press <Enter>.

6. Double-click the ServerLocatorPortNo string you just created. The Edit String window appears.

7. In the Value data field enter 6962 then click OK. The registry key will now appear as follows:

8. Close the Registry Editor window.

9. Attempt to start the MYOB AccountRight Server Locator service as described in Step 1 above.

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