Description
This is a critical error (Adjustment Notes and Sales).
This occurs when using INVENTORIED items - the Quantity of the item Adjustment or sale exceeds the stock amount held in MYOB.
It is recommended that the item is manually adjusted in MYOB. A full system stock reconciliation be performed at a later date.
Detail Steps
To allow these transactions to move from WMS to MYOB:
Sales
Log in as superuser, Go to Options > Preferences > Replication Tab.
Change the Send option to “Post Sales to MYOB as ORDER”.
Invoice the sale from the despatch register. For more information please find support note Invoicing Sale.
Search for and open the Sale in MYOB and convert it to an invoice, when recording the item, numbers will be shown that have insufficient stock on hand.
It is recommended that the item quantity on-hand is manually adjusted in MYOB.
The sale can now be recorded.
A full system stock reconciliation should be performed at a later date.
Remember to change the preference setting back once the issue is resolved.
Adjustments, Purchases
Log in as superuser, Go to Options > Preferences > Replication Tab.
Change the Send option to “Post purchases to MYOB as QUOTE”.
Resend the transaction by opening it via Show Item history (click CTRL H) > Adjustment tab > Filter by date.
Choose the adjustment > click and open it > double click 'Create MYOB Adjustment' option to replicate this adjustment to MYOB.
Search the purchase history for orders at the location card the adjustment was made, convert to a bill and record to review the insufficient items.
It is recommended that the item is manually adjusted in MYOB.
The purchase can now be recorded.
A full system stock reconciliation should be performed at a later date.
Remember to change the preference setting back once the issue is resolved.
Related Information
If MYOB Location option turned ON, make sure stock available in proper location.