Datapel

This article explains how to resolve the alert message “The barcode FACT was not recognised.”

Open the “Add Inventory” screen.

System prompt alert message “The barcode FACT was not recognised.”

1. Open the “Add Inventory” screen.
 

2. Select Supplier.
3. System prompt alert message “The barcode FACT was not recognised.”

This can be resolved by updating Preferences.

Go to Options &gt; Preferences &gt; <a href="https://intercom.help/datapel/en/articles/6274701-wms-preferences-barcode" rel="nofollow noopener noreferrer" target="_blank">Barcode tab</a>.

Flag “Use Special Barcode Terminator as F12”.

1. Go to Options &gt; Preferences &gt; <a href="https://intercom.help/datapel/en/articles/6274701-wms-preferences-barcode" rel="nofollow noopener noreferrer" target="_blank">Barcode tab</a>.
2. Flag “Use Special Barcode Terminator as F12”.

If you do not have an F12 terminator turned ON and type fast, then the system will think you are a barcode reader.

<a href="https://intercom.help/datapel/en/collections/3494916-handhelds-and-barcode-scanners" rel="nofollow noopener noreferrer" target="_blank">Handhelds and Barcode Scanners</a>

The barcode FACT was not recognised

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