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Handhelds and Barcode Scanners
Mobility – Despatch – Collect Order
Mobility – Despatch – Collect Order

Collecting order through Mobility Despatch.

Updated over a week ago


Upon handing over the box and it is ready to be packed. Now, the order is ready in the Area (Yellow Zone 1).

You need to start picking up the box. You got to complete the whole collection process otherwise, you have to reset the whole order. You cannot part collect the order and then jump out the system, it assumes you haven't collect anything.

Detail Steps

Step 1: Turn on the Velocity and from the Mobility Home select option “Despatch”.

Step 2 : Select Stage and Collect Orders.

Step 3: Select Order Box List.

  • Press Previous Menu button > Return to Step 2.

Step 4: Collect order.

  • Press Collect Order button > Go to Step 5.

  • Press Exit to cancel and return to Step 3.

Step 5: Scan or enter box number.

  • Press Box List button to continue > Go to Step 6.

  • Press Exit button to cancel and return to Step 3.

Step 6: All collected.

Press Continue button and return to Step 3.

Step 7: A list of collection order.

  • This indicates that no box list needed to be collected.

  • Press Continue button > Go to print label.

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