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Two Factor Authentication
Two Factor Authentication
Updated over a week ago


This article explains how to log in to Cloud WMS when the Two Factor Authentication is Turned ON.

By default, the Two Factor Authentication is turned OFF.

Please get in touch with Datapel Support to request to turn ON for your WMS, which will apply for all Users.

Detail Steps

  • When logging into Cloud WMS, an email code will be sent to the user's email address.

  • It is valid for 3 minutes. If an Australian Mobile phone number is added, you will also receive this by SMS. You can also set up Google Authentication.

  • As Superuser, you can add a phone number to each user's account to receive an SMS code.

Datapel Systems can verbally provide the Superuser google authentication setup key and/or add the main superuser phone number for Authentication (additional email addresses cannot be set up for the [email protected] account).

  • Go to Options > User Management > Select User > Set User privileges.

Per-user collect your google auth setup code by;

  • Login using your email authentication code.

  • Select options from the right-hand side and user preferences and scroll to the General Page's bottom.

Download the Google Authentication Application on your device.

  • The device will need to be in the same timezone as your remote server (this usually matches your company's primary timezone).

Add the code to your application to receive a new key every 30 seconds.

You cannot disable Email authentication codes, so it is best to set up an email rule to file these should you choose to use SMS or Google Authentication.

Please watch the below videos on the steps to setup the Authenticator

Chrome browser
Video - Chrome Setup

Edge browser
Video - Edge Setup

Related Information

You can log in from any computer via an internet browser (for the best experience, we recommend Chrome or Edge).

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