Skip to main content
Scanner unable to read barcode/s

Scanner unable to read barcode/s

Updated over a year ago

Description

This article explains how to review issue when scanner device failed to read barcode.

Detail Steps

  1. Check scanner "ReaderConfig" App is set to KeyEvent.
    โ€‹ReaderConfig > Data Output > KeyEvent

Note

Usually happens with new scanner devices.

Android OS update might cause the KeyEvent setting to change automatically.

Related Information

None

Did this answer your question?