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Unable to read barcode - Check ReaderConfig
Unable to read barcode - Check ReaderConfig

Particular scanner device cannot read barcode

Updated over a year ago

Description

A particular scanner device cannot read barcode. Tested with other scanner able to read the barcode.

Detail Steps

Check the scanner (android) "ReaderConfig" is set to KeyEvent.
โ€‹ReaderConfig > Data Output > KeyEvent

Note:
- Usually happens for new scanner device
- Sometimes, after android OS update, the KeyEvent setting changed automatically, causing the issue


Related Information

None

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