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Connection to Datapel has been terminated
Connection to Datapel has been terminated

Fix error when connection to Datapel has been terminated

Updated over a year ago

Description

This document explains how to check and fix errors when a scanner connects and then terminates.

Detail Steps

  1. Check the KTS log folder.
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  2. Check for any errors during login process - ip is banned.
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  3. Note internal IP BAN.

    To clear - goto IP-BAN folder and remove IP Address file.

  4. Check the KTS.INI file.

  5. Consider IP = 0 or increase the connection count to reduce the chance of IP BANS. Default is 10 - here it was increased to 100.

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