Cloud WMS Screen Speed Troubleshooting

Created by Datapel Integration, Modified on Fri, 6 Jun at 4:22 PM by Datapel Integration

Description


This article explains how to troubleshoot performance-related issues with Cloud WMS.

Detail Steps


Troubleshooting involves two steps:

  1. Bandwidth http://speedtest.net testing.

  2. Latency (ping test) testing. You can measure the latency between your computer and a web address with the ping command.

  • Open a Command Prompt window (CMD) from your Start menu

  • Run a command like a ping datapel.com

This screenshot shows no problems.



This screenshot shows latency issues with regular "Request timed out".



Further info can be found in this article https://www.howtogeek.com/138771/htg-explains-how-latency-can-make-even-fast-internet-connections-feel-slow/


Workflow Restrictions

For some users, their bandwidth test might be good, but the latency test is not. This will cause the system to appear slow.


Related Information


General

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